Curriculum Vitae

Education

Case Western Reserve University, Cleveland, Ohio
 Doctor of Management. Weatherhead School of Business, May 2003

University of Pittsburgh, Pittsburgh, Pa.
 M.B.A. Joseph M. Katz Graduate School of Business, July 1992
 
Carlow College, Pittsburgh, Pa.
 B.S. Business Administration, May 1990

Harvard College, Cambridge, Mass.
 Certificate in Case Method Teaching, February 1999

Professional Experience

Carnegie Library of Pittsburgh           2005 – 2011

President and Director
Responsible for the strategic leadership and operation of the City of Pittsburgh’s Library System. The system serves a regional population of 1.2 million and includes 18 neighborhood library locations, Main Allegheny County Library, Business Libraries, Foundation Center, Pittsburgh Photographic Library and Western and Central Pennsylvania’s Library for the Blind and Physically Handicapped. Designed and commissioned the library’s first economic impact study, which revealed that the system is the region’s most visited asset, welcoming more than 2.2 million visitors annually and circulating approximately 3.2 million items annually, contributing over $168 million to the local economy. The study reaffirmed the library’s role as a catalyst in literacy and learning in the community. The results served as a catalyst for a state-wide and national study on the economic impact of libraries. 

Other responsibilities include managing an operating budget of $26 million and a staff complement of 500 employees. Created and launched the first ever capital campaign for the library, the successful $58 million dollar campaign, Libraries for LIFE, has renovated 10 neighborhood libraries. The campaign is a collaboration of public, foundation, corporate and community support. As one of eight original Carnegie Institutions participate in bi-annual selection and award of the Carnegie Medals of Philanthropy in conjunction with the Carnegie Corporation of New York and the Dunfermline Scottish Trust.

H.J. Heinz School of Public Policy and Management 2003 – 2005
Carnegie Mellon University, Pittsburgh, Pa.    

Distinguished Service Professor of Entrepreneurship and Public Policy
Project responsibilities included the Girls, Math & Science Initiative, a National Science Foundation funded public/private work force development collaboration between Fred Roger’s Family Communications, the University of Pittsburgh and Carnegie Mellon University, focused on expanding informal learning opportunities for girls and boys to explore entrepreneurship, math and science. Scope of work also includes a joint appointment to the School of Design for development of a community wide social marketing campaign. 

Responsible for GaliLead, a new Center for Community and Multicultural Leadership in the 1,400 square miles of Northern Israel known as the Galilee. The center is a unique effort designed in partnership with the United Jewish Federation of Pittsburgh and a group of professional and civic minded individuals from the region to strengthen cooperation between Arab and Jewish communities.

The National Education Center for Women in Business   1995 – 2003
Seton Hill University, Seton Hill Drive, Greensburg, Pa.
 
Director and Associate Professor of Entrepreneurship, Department of Management
Responsible for strategic vision, operational oversight, and development of new model academic, continuing education and youth oriented programs, research initiatives and clearinghouse functions for entrepreneurship center. The Center is the premier resource for women entrepreneurs in Pennsylvania and has served as model center replicated in several states and internationally.

• Successfully integrated the center into the life of the college, and established the center as the premier resource for regional, statewide and national initiatives for women entrepreneurship.
• Developed instructional materials and methods to disseminate Youth Entrepreneurship program to over eight states through The Camp Entrepreneur curriculum.
• Established Pennsylvania pre-college program for first generation rural college students.
• Launched successful on-line community for Women Business Owners
(e-magnify.com)

University of Trento, via Inama5, 38100   August 1999 – December 1999
Trento, Italy

Visiting Professor – Faculty of Economics 
Economic Development Consultant – Regional Province of Trentino – Alto Adige

Laidlaw Transit, Ltd.,     1987 – 1989
Toronto, Canada

General Manager – Western Pennsylvania District
Direct budget and management responsibility for merged 800 units, 8 terminal contract transportation public company generating annual revenues of $45 million.

Mobility Inc.,       1981 – 1987
Pittsburgh, Pa.

Founder and President of Contract Transportation Service, Responsible for start-up and development of multi-million-dollar business from 7 units to 225 units, 2 terminal locations, and 300 employees. Managed a multiple-year annualized revenue growth rate of over 250 percent. Awarded nationally competitive UMTA and HHS federally funded demonstration grants.  Developed industry replicated comprehensive driver training program. Mobility was acquired in 1986 by Laidlaw Transit Ltd.


Books

Mistick, B. K., Baron, L. (1996) “The Adventure to Entrepreneurship, A Journey to Self Discovery for Young Women,” The National Education Center for Women in Business, Seton Hill College Press.

Publications

Mistick, B. K., (1996) “Entrepreneurial Leadership” Women in Leadership, Leadership Vol. 1A, No. 1, Columbia College, Columbia, S.C.

Mistick, B. K., Good, D., Desouza, G., (1996) “Pennsylvania’s Women Business Owners: Decade of Growth; Realization of Potential,” The National Education Center for Women in Business, U. S. Small Business Administration.

Mistick, B. K., Good, D., (1996) “Meeting The Needs of All Businesses?  The Small Business Administration Basic 7(a) Program,” U. S. Small Business Administration, Babson College.

Mistick, B.K., Good, D., (1999) "Women Business Owners and Their Value Systems: A Comparative Analysis" Frontiers of Entrepreneurship Research 1999.

Mistick, B.K., Good, D., (1999) "Exporting Behavior: The Case of Women Business Owners," Babson College, Babson Park, Mass.

Proceedings (Partial Listing)

Mistick, B. K., (1997) “The Role of Women’s Entrepreneurship in The New Economy,” Presentation & Proceedings paper, International Workshop on Innovation Small & Medium Sized Enterprises & Local Development, 7th International Conference on Economics and Polices of Innovation, Cremona, Italy.

Mistick, B. K., (1997) Abriendo Brecha: LaNueva: LaNueva Economia Femenna” Presentation & Conference Proceedings, Sacred Heart University, San Juan Puerto Rico.

Mistick, B. K., (1998) “The Feminization of Entrepreneurship: A Case for A Women’s Model in Fostering Economic Development” Presentation Proceedings paper, United States Association for Small Business and Entrepreneurship.

Mistick, B. K., Good, D., (1998) “Value systems of Women Business Owners: A Comparative Analysis,” Presentation & Proceedings paper, Third AIDEA Giovani International Converence, Universita della Svizzera Italiana, Lugano, Switzerland.

Mistick, B. K., Good, D., (1999) "Issues of Women Owned Businesses: Lessons from the U.S.,"
Presentation & Proceedings paper, 44th ICSB World Conference, Naples, Italy.

Presentations (Partial Listing)

“Planning and Implementation of Plan-A-Ride Program with Intermixed Demand Response Mode,” presented to Allegheny County Commissioners, Allegheny County,  Pa., 1975.

“Planning: Development of Loop Commuter Service for an Affluent Community,” presented to Upper St. Clair Township, Pa., 1976.

“Making Better Use of Private Transportation Resources,” presented to Urban Mass Transportation Administration U.S. DOT, 1985.

“Business Models for the 21st Century: Continuous Business Planning,” presented to Young Women’s Christian Association of Greater Pittsburgh, Entrepreneurs Day, 1995.

“Women Entrepreneurs: Academic Update of Research Initiatives,” presented to National Association of Women Business Advocates, Irvine, Calif., 1996.

“Building The Economic Base of the Future,” Conference Chair, Leadership Pittsburgh, Chamber of Commerce, Pittsburgh, Pa., 1996.

“Women Entrepreneurs: What We Know and What We Would Like to Know,” presented to The J. L.  Kellogg Graduate School Research Conference, Northwestern University, Evanston, Ill., 1996.

 “Women Entrepreneurs: Fuel for The Future,” presented to faculty workshop at Sacred Heart University, San Juan, Puerto Rico, 1996.

“The Role of Women Entrepreneurs in The United States Economy,” presented to the Organization for Economic Cooperation and Development (European Preparatory Meeting) Associazione Imprenditrici e Donne Dirigenti D’Azienda, Venice, Italy, 1996.

“Women: Fuel for The Future,” Keynote Address, The Pennsylvania College of Technology, Williamsport, Pa., 1996.

“The Emerging Role of Women as Business Owners,” Pennsylvania Chamber of Commerce Association, Pennsylvania State University, State College, Pa., 1997.

 “Keys to Growth” Secrets of Successful Women Business Owners, Duquesne Club, Pittsburgh, Pa., 1997.

"Female Minority Entrepreneurs: Succeeding Against the Odds," Presented at the United States
Association for Small Business & Entrepreneurship Annual Conference, San Antonio,
Texas, 2000.

"Leveling the Playing Field: E-Opportunities for Women in Business," Presented at Duquesne Club, Pittsburgh, Pa., 2000.

"Destination Excellence; Lessons Along the Way," Keynote Speaker, Pennsylvania Association of Family and Consumer Sciences, Pittsburgh, Pa., 2001.

“Liberal Arts Education’s Impact on Workforce Development” Partnership for the 21st Century, The Keystone Commission on Education, Commonwealth of Pennsylvania Testimony on behalf of Seton Hill College, May 10, 2001.

“Making Cities Stronger – The United States Libraries Experience,” Yunnan Provincial Library, 100th Anniversary Keynote, Yunnan Province, China, November 2009.

“The Library of the Future,” Aspen Institute, Aspen, Colo., September 2010.

 Professional Service
 
•   Chair, Pennsylvania District Library Center Administrator’s Association
•   Commissioner, City of Pittsburgh Planning Commission 
•   Urban Libraries Council, Highsmith Awards Commission
•   St. Vincent’s College, Humanities Council
•   Chairman, U. S. Small Business Administration Western Pennsylvania Advisory Council
•   Oversight Committee Member, Regional Workforce Development, Working Together 
    Consortium and Pittsburgh Regional Alliance, Allegheny Conference

Awards and Honors

• Who’s Who of American Women, 1992, 1993, 1994
• Pennsylvania Honor Role of Women, 1996
• Ted Craig Humanitarian Award, Pittsburgh Women’s Center & Shelter, 1997
• “Entrepreneur-of-the-Year,” Western Pa. “Supporter of Entrepreneurship” Ernst & Young, 1997
• U. S. Small Business Administration, Western Pa., “Women’s Business Advocate,” 1998
• U. S. Small Business Administration, W. Va., “Distinguished Advocate Award," 1998
• Greater Pittsburgh Chamber of Commerce "ATHENA Award" Pittsburgh, Pa., 1998
• U. S. Small Business Administration, Washington D.C., "Vision 2000 Award," 1998
• Pittsburgh Magazine, "Pittsburgher of the Year," 1998
• SBN Magazine, “Pittsburgh Pacesetter Award,” 2000
• Doctoral Fellowship, Case Western Reserve University, 2000 – 2001, 2001 – 2002, 2002 – 2003
• Girl Scout Council of Westmoreland County “Woman of Distinction Award,” 2002
• Pittsburgh Post-Gazette, “Top 50 Business Leaders,” 2002
• Carlow College, “Women of Spirit Award,” 2003
• Vectors Pittsburgh, “Woman of the Year in Education,” 2003
• YWCA “A Tribute to Women Leadership Award,”  2006
• Pittsburgh Business Times Diamond Award, 2007
• Girl Scout Trillium Council “Woman of Distinction Award,” 2009
• University of Pittsburgh, “Distinguished Alumni Award,” 2010

Non-Profit Leadership Service

• Board of Directors, Magee Women’s Hospital
• Board of Directors, Pennsylvania Economy League
• Board of Directors, Trillium Council, Girl Scouts of America, 2004 – 2008
• Chairwoman, International ATHENA Foundation, 2001 – 2003
• Leadership Pittsburgh, Greater Pittsburgh Chamber of Commerce
• Judges Panel – Pennsylvania’s 50 Best Women in Business, Commonwealth of Pa., Department  of  Community & Economic Development, 1996, 1997, 1998, 1999
• Judges Panel – Western Pennsylvania  Ernst & Young “Entrepreneur of the Year” Awards, 1998, 1999 and National Judge Kansas City, Mo., 1999
• Judges Panel – Entrepreneur of the Year, Entrepreneur Magazine, 1996
• Past Chairman and President, Board of Trustees, St. Edmund’s Academy, 1987 – 1995
• Commissioner, Pennsylvania Commission for Women, 1998 – 2001